

After installing the software, run the EndNote Program Update.

Then right click and extract the files, also to the desktop. If you are prompted for a product code, the solution is to track down the zip file that you downloaded (likely it's in your Downloads folder) and copy/drag it to the desktop. There is no product key for the NU version of EndNote, nor can you upgrade to the NU version from a trial version. Use the installer file inside this new folder. Instead, right click and extract the contents of the folder to your computer desktop. Important: A zipped folder will be downloaded to your computer. Do not double click on the zipped folder.

Try this before installing using the instructions below. Is your computer a work machine managed by Feinberg School of Medicine IT? You may be able to use Self-Service to install EndNote.
